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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All CYBROTECH products

The group "New Technologies" offers for review the products of the plant CYBROTECH: programmable controllers, cabinet and outdoor expansion modules, protocol converters, operator panels, residential controllers, modules for monitoring solar panels, sensors, accessories
  • Programmable controllers CYBROTECH
    Programmable controllers
    Cybro-3, Cybro-Pi4, Cybro-2, etc.
  • Cabinet expansion modules CYBROTECH
    Cabinet expansion modules
    Bio-24, AiR-12, LC-DC, CR-W2, etc.
  • Outdoor expansion modules CYBROTECH
    Outdoor expansion modules
    FC-2, TS-H, LC-S, SW-W2, etc.
  • Protocol converters CYBROTECH
    Protocol converters
    COM-232, COM-485, COM-CAN, etc.
  • Operator Panels CYBROTECH
    Operator Panels
    OP-2, OP-4, OP-5, OP-8, etc.
  • Residential controllers CYBROTECH
    Residential controllers
    HC-IQ, LD-D8-IQ, TH-1-IQ, etc.
  • Modules for solar panels CYBROTECH
    Modules for solar panels
    SMB-PCB-8-FG, SMB-PCB-10, etc.
  • Sensors and accessories CYBROTECH
    Sensors and accessories
    ES-P, SDM-120C, RHKF-U, RE-2, etc.

NEW TECHNOLOGIES GROUP

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